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Global robotic process automation (RPA) software revenue is projected to reach $2.9 billion in 2022, an increase of 19.5% from 2021, according to the latest forecast from Gartner. “By achieving a growth rate of 31% in 2021, the RPA market grew well above the average worldwide software market growth rateRead More…

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By 2023, at least 85% of governments without a total experience (TX) strategy will fail to successfully transform government services, according to Gartner. Governments that continue to focus on citizen and employee experience initiatives separately will miss out on essential synergies to effectively transform their services.Read More…